Netiquette Includes Reading

Having over 10 Web sites means every single day I get e-mails from folks who do not want to take their time to read the information I provide. In fact, part of Netiquette includes doing just that. Taking the time to read the information that is included on a Web site, eZine or order acknowledgement that has been supplied.

Who would have thought a mere decade ago that so much information would be at one's figure tips? In some cases -- too much information. That said, for the information we seek out, request or are provided based on our online activities, one should at the very least take the the time to review it. Are we now so rushed, so busy, so lazy we don't want to take the time to read?

Instead, we e-mail site owners asking questions whose answers can easily be found on their sites with minimal effort. We call up site owners claiming credit card fraud because we didn't read the order e-mail with the details of how the charge would be displayed on our statement. Better like the taste of humble pie!

I understand that some Web site owners do not have clear navigation on their sites. I also know that many do not detail what you should look for on your credit card statement to avoid confusion. Those sites are not what I am referring to.

For those sites that are well developed and do take the time to provide to you the information you seek and the details you need to be aware of -- read them!