Formality Matters

Too many assume too informal of a tone in their e-mails. Yes, with those you know very well, be as informal as you like. But for all other e-mail, you should be as formal as possible until the situation clearly warrants otherwise.

When you e-mail a Web site with questions or for assistance, if you are too informal (not using proper grammar, sentence structure, spell check, etc.) your inquiry may not be taken seriously.

When e-mailing a group or new contacts that don't know you very well, even if for personal reasons -- by being too informal those that don't know you may make incorrect assumptions as to your educational level or your sincerity about the topic at hand.

It will never cause any harm to use the epitome of formality when forging new relationships whether they be personal or professional. Let the other side, the tone of ongoing communications and your discretion guide you as to when is best to begin a more informal approach.