Tuesday, November 28, 2006

Understanding Undeliverable E-mails

Part of proper E-mail Etiquette is to understand the technology you are using and to try and make the effort to get the answers you seek before you rely on someone else to do so for you.

An issue I get asked about quite often is in regard to undeliverable or returned e-mails that they receive. 9 out of 10 times when an e-mail is returned the sender assumes that the server is broken or not working. That is an incorrect perception and one that is the tip of the iceberg when it comes to why e-mails can be returned to you.

Why not check out my new article Understanding Undeliverable E-mails?

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