There are those that feel they need to reply to my e-mails in a different color text than the standard black the I use for all e-mails. I guess they assume I wouldn't know it was their reply/comment without them doing so.
There really is no problem in doing that. Nor is doing so really an E-mail Etiquette faux pas. However, I thought I would bring this up because I do get e-mails through NetManners.com quite regularly asking me about why folks do this. Why am I being asked? Because the onliners who receive those e-mails don't like it. It really bugs them! Either the color choice is annoying or it simply gets under their skin.
I know when I receive those type of replies, I do catch myself wondering why the sender felt the need to do so. If you down-edit properly and are a clear communicator, I don't need your text in a different color as though I wouldn't know otherwise. Maybe the folks who reply in this manner do so because it helps them to reply with more clarity?
I would be curious to know what other onliner's think about his practice. I've receive more e-mails from folks who do not like this practice than those who see a need for it. Is replying in a different color text to e-mails sent to you something you do and why? When onliner's reply to your e-mails in a different colored text, what do you think?
Reply here, or e-mail me through my site. What says you?
Judith | E-mail Etiquette Expert
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4 comments:
I stick to basic black in my emails.
As far as receiving colored text in replies goes, I find I react differently depending on the situation. If it's an informal email from a friend, it comes across as personal expression and doesn't bother me.
At work, it's a different story. I find myself wishing they would take the effort they put into color choice and concentrate on the quality of the information they're trying to convey instead. Funny color text seems unprofessional to me.
Hey, A!
I agree! Two different worlds; personal vs. business.
Thanks for posting! ;-)
Judith
I actually find there are times where colour is helpful.
If there are several different points in an email I wish to reply to, I down edit. Simple.
BUT if there really is a HUGE amount I am replying to - where I'm adding my reply under their paragraph - sometimes it is STILL hard to read, and immediately see where my reply is. So I may use colour. Sensible colours though, like dark blue. The majority of the time this happens, is for personal emails though, so may be more acceptable - I rarely have a novel for workmates/clients to read! :D
Denise, it is clear that you use thought and discretion -- many don't take that time.
The key is to make sure using colors in replies enhances the clarity. Colors are fine, but you have to realize color choice can add tone or detract from your message.
Thanks for the post!
Judith
NetManners.com
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