IM Availability Expectations

Many expect that if they "see" you are online, that you have time to chat. In my experience, whenever you don't do what other onliners expect or you let them know those expectations are not entirely accurate, (no matter how nicely) they get hurt feelings.

That said, you have the right to let others know when you are not available. Simply explain you are busy doing research or a business task and ask when would be a good time to hook up later.

In the same vein, don't expect just because you see someone is online that they are available to you alone. Ask first, if they are available and have time to chat. If they don't, don't take it personally.

When it comes to IMing, both sides need to be considerate to and honest with the other side about their availability and expectations.